X Marks the Spot How Elon Musk's New Move Can Stop Local Companies' Success…

X Marks the Spot How Elon Musk's New Move Can Stop Local Companies' Success…

Jul 25, 2023

Elon Musk's recent decision to overhaul Twitter, rebranding it with the symbol X and discarding its emblematic bird logo, represents the most recent manifestation of his endeavor to remold his favorite platform according to his vision.


Musk acquired Twitter towards the end of the previous year, articulating a grand vision for an "everything" application, X. The app would allow users to interact, shop, enjoy entertainment and more. Drawing parallels with China's WeChat app, Musk lauded its seamless integration into daily life. It was his hope that Twitter could echo this versatility and usability.





The groundwork for this rebrand could have been laid as far back as 1999, with Musk's conception of X.com. This venture was aimed at offering a unified financial platform, and ultimately transformed into PayPal.


However, despite his enduring aspirations and the elevated stakes that came with his $44 billion investment in the social media platform, Musk's move to forsake Twitter's branding for the future potential of a comprehensive app represents a notable gamble.


Twitter has a substantial journey ahead if Musk aspires to develop services on par with WeChat's offerings, which range from arranging grocery deliveries and yoga sessions to paying bills and connecting with friends. Furthermore, there are significant financial and competitive obstacles to Twitter's continued existence in its current form, let alone initiating an ambitious expansion. It remains uncertain whether there's a significant demand for such an app outside of China, as previous attempts by different platforms to lure users with added shopping features have met with limited success.


"Even though Musk’s ambition is to morph 'X' into an 'everything app,' this is a process requiring time, resources, and personnel — all of which are limited for the company," says Mike Proulx, Research Director and Vice President at Forrester. He further points out that by abandoning Twitter's name, Musk risks eliminating over fifteen years of brand reputation that has been embedded in our cultural vernacular. The consequence is a fresh start at a potentially precarious period for the company.


The X logo has already begun supplanting the bird on Twitter. Musk, who purchased Twitter via X Corp., recently announced that X.com now points to Twitter. By Monday, Twitter’s bird logo had been supplanted by the X. Musk even proposed that tweets be referred to as "x’s."


CEO Linda Yaccarino lent weight to Musk's vision, explaining that "X is the future state of unlimited interactivity — centered in audio, video, messaging, payments/banking — creating a global marketplace for ideas, goods, services, and opportunities."


Walter Isaacson, the renowned tech journalist, tweeted that Musk had confided in him prior to the Twitter acquisition about his plan to use the platform to actualize his initial vision for X.com. Isaacson shared a text from Musk, which read, "I am very excited about finally implementing X.com as it should have been done, using Twitter as an accelerant!”


On Monday, Musk explained his decision on a tweet, saying, “The Twitter name made sense when it was just 140 character messages going back and forth – like birds tweeting – but now you can post almost anything, including several hours of video.”


In these rapidly shifting landscapes of social media platforms, it is crucial to maintain the visibility and relevance of local businesses in the minds of their customers. Our platform is engineered to achieve just this, ensuring that no matter what transformations occur on platforms like Twitter, or rather X, the presence of local companies continues to resonate with their client base.